The claim
Free US standard shipping on orders over $80 (site banner)
What we found
ContradictedThe shipping policy says free standard shipping applies above $65, so the banner and policy disagree.
Source · checked Nov 14, 2026
Brand review
Bur Bur review, scored
Transparent labelling and optional auto-ship, but only unopened items can be returned.
Health Corners editorial team · Claims checked against seller pages · Updated
#9 of 10 brands in Hair Care
Average of 2 reviewed products · calculated, not lab-tested
See all hair care- Overall 6.7
- Social 7.5
- Usability 5.8
Up next in Hair Care
Bur Bur products
Products listed by Bur Bur. 2 have a published Health Corners score.
See 5 more productsHide 5 productsNot yet reviewed
Growing Season Conditioner
Not yet reviewed
Growing Season Deep Repair Hair Mask
Not yet reviewed
Growing Season Derma Roller (scalp tool)
Not yet reviewed
The Mermaid Brush
Not yet reviewed
The Muse Perfecting Styling Cream
Not yet reviewed
How its best plan scores
Bur Bur Growing Season Nourishing Shampoo, its highest-scoring reviewed plan · published features and owner comments · not a lab test.
Bur Bur Growing Season Nourishing Shampoo, its highest-scoring reviewed plan · published features and owner comments · not a lab test.
- Overall6.8
- Social7.5
- Usability6.0
Usability6.0/10
Published ingredients and specs8.0/10
Price transparency8.0/10
Return window3.0/10
Guarantee and defect cover1.0/10
Subscription terms10.0/10
Social7.5/10
Reddit6.5/10
Independent web and YouTube7.5/10
Marketplace reviews8.4/10
How each score was set
Usability 6.0 /10
From published features and owner comments · not a lab test.
- Published ingredients and specs8.0/10
- Shampoo page gives the full INCI, 10.01 oz / 300 ml, a four-step how-to and suitability for fine, curly and colour-treated hair; no country of manufacture or product-level certificate is listed.
- Price transparency8.0/10
- A $38 price with the 300 ml size is shown openly and the policy publishes free US shipping above $65, though the banner promises it above $80.
- Return window3.0/10
- The refund policy covers only unopened bottles returned within 14 days, with sale items excluded, so a shampoo that has been tried is not refundable.
- Guarantee and defect cover1.0/10
- Nothing in the published terms promises a refund for a bottle that disappoints; only defective or damaged deliveries are addressed.
- Subscription terms10.0/10
- The shampoo is a plain one-time purchase; its product data carries no auto-ship plan, so nothing can be enrolled by default.
Social 7.5 /10
Average of the independent owner-review sources listed below.
- Reddit6.5/10
- Brand-level · 4 reviews · reddit.com
- Independent web and YouTube7.5/10
- Product · 3 reviews · instyle.com, thedailybeast.com, gq.com
- Marketplace reviews8.4/10
- Brand-level · 152 reviews · amazon.com
Strengths and drawbacks
Published specs and owner feedback, not a hands-on test.
Strengths
- Ingredients, sizes and directions published on every product page
- Optional auto-ship on the oil shows its price and intervals
- Leaping Bunny and vegan statements in the FAQ
Drawbacks
- 14-day return window for unopened goods only
- No satisfaction guarantee
- Free-shipping threshold differs between banner and policy
Claims we checked
The published claim, then what we found. Live statuses. How we review
The claim
Easy Returns
What we found
Fine printThe product pages say "Easy Returns" but the refund policy covers only unopened items within 14 days and excludes sale items.
Source · checked Nov 14, 2026
The claim
Leaping Bunny certified, vegan line
What we found
VerifiedStated in the brand FAQ (seller statement; certifier directory not consulted).
Source · checked Nov 14, 2026
Questions
From Bur Bur’s published terms. Not legal advice.
What is Bur Bur's best-selling product?
The brand labels the Growing Season hair oil (1.7 oz, $56) a Best Seller and Award Winner; its shampoo and conditioner are $38 each.
What is Bur Bur's return policy?
Items can be returned within 14 days of delivery only if unopened and in original packaging; sale items and gift cards are excluded and a return must be requested by email first.
Does Bur Bur offer a subscription?
The hair oil offers optional auto-ship at 15% off every 30, 45 or 60 days; the shampoo is sold as a one-time purchase.
How much is shipping?
The shipping policy lists free standard shipping above $65 in the US and priority shipping from $10; the site banner says $80, so check at checkout.
Is Bur Bur cruelty-free and vegan?
The FAQ says the products are vegan and the company is Leaping Bunny certified.
Where is Bur Bur sold?
On burbur.com, on Amazon and at retailers named in its FAQ including Revolve, Credo Beauty, Nordstrom and Anthropologie.
More in Hair Care
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About Bur Bur
Bur Bur is a plant-based hair-care brand whose FAQ says it began with a family recipe from a founder's grandmother, using burdock as a star ingredient. Sales run through burbur.com (BUR BUR CARE, LLC; returns warehouse in Rancho Cordova, California) and retailers such as Credo, Nordstrom and Anthropologie, plus a brand storefront on Amazon.