Item: myLAB Box Uber Box 8-Panel Kit
Rating: 4.25

Strengths and drawbacks

Published specs and owner feedback, not a hands-on test.

Strengths

Turnaround is stated as 5 to 11 days
Sample types are plain: swab, urine or finger prick
Free shipping applies at this price

Drawbacks

Affiliate lab and CLIA number are not published
Refunds are limited to 24 hours
Trustpilot score is 1.8 from 427 reviews

How the score breaks down

Published features and owner comments · not a lab test.

Overall4.3
Social3.9
Usability4.6

Usability4.6/10

Lab and physician oversight3.0/10

Data use and privacy6.0/10

What you get7.0/10

Price and billing5.0/10

Support and owner reports2.0/10

Social3.9/10

Independent web and YouTube4.3/10

Marketplace reviews3.6/10

RedditNot enough data

How each score was set

Usability 4.6 /10

From published features and owner comments · not a lab test.

Lab and physician oversight3.0/10: CLIA and CAP are stated but the affiliate lab is not named and no CLIA number is published, so nothing could be checked; a named physician network is given.
Data use and privacy6.0/10: Policy says data is not sold and health information is not shared except as required by law; it is dated 2015 and has no deletion route or sample-destruction wording.
What you get7.0/10: Sample type, a 5 to 11 day timeline, online results and a physician consult are stated; the exact panel marker list was not read.
Price and billing5.0/10: Price is clear and no subscription is forced; refunds are limited to 24 hours with a $29 fee after shipping and none after a sample is sent; HSA/FSA is accepted.
Support and owner reports2.0/10: Email and a phone number are listed, but Trustpilot shows 1.8 from 427 reviews with repeated reports of delayed results, incomplete kits and slow replies.

Social 3.9 /10

Average of the independent owner-review sources listed below.

Independent web and YouTube4.3/10: Brand-level · 3 reviews · innerbody.com, medicalnewstoday.com
Marketplace reviews3.6/10: Brand-level · 427 reviews · trustpilot.com
RedditNot enough data: Searched; not enough owner reviews to score.

Claims we checked

The published claim, then what we found. Live statuses. How we review

The claim

Refunds are available on cancellation

What we found

Contradicted

Conditions of Use limit refunds to 24 hours after purchase, deduct $29 once shipped, and give none after a sample is submitted.

Source · checked Nov 14, 2026

The claim

Accurate results in 1 to 5 days

What we found

Fine print

The FAQ gives 5 to 11 days from order; Trustpilot has 2025 and 2026 reviews describing longer waits.

Source · checked Nov 14, 2026

The claim

Free physician telemedicine consults

What we found

Fine print

Applies to positive results on the infection panels; the price of other kits does not include a consult, per a Compare Lab Tests reading of the site.

Source · checked Nov 14, 2026

More from this brand

Plans listed on the myLAB Box brand page. One has a published Health Corners score.

8-panel mail-in kit